Umnitza
Terms & Conditions
Terms & Conditions for Purchase (Complete)
At Umnitza, our goal is to provide quality automotive products and responsive customer support. Because our products range from simple plug-and-play components to highly customized automotive lighting and body parts, different products may have different installation, return, warranty, and support requirements.
Please read these Terms & Conditions before placing an order. By placing an order through Umnitza.com, you acknowledge that you have had an opportunity to review these terms and agree to them, subject to any rights that cannot legally be waived or limited under applicable law.
These Terms & Conditions apply to purchases made through Umnitza.com unless a separate written agreement expressly applies to a particular transaction.
Nothing in these Terms & Conditions is intended to exclude, restrict, or waive any right or remedy that cannot legally be excluded, restricted, or waived under applicable federal, state, or local law.
Standard return policy
Please contact Umnitza before sending any product back. Unauthorized returns may be delayed or refused.
Unless a different product-specific policy applies, eligible products may be returned subject to the following requirements:
The return must be requested within 30 days of purchase, unless a different period is stated for the specific product.
The product must generally be returned in clean, unused, resalable condition.
Products should be returned with the manufacturer's original packaging, accessories, hardware, manuals, and other included materials.
Proof of purchase is required.
All returns require prior authorization from Umnitza.
Returned products will be inspected before any refund or exchange is processed.
Customers are responsible for properly packaging returned merchandise.
Customers are responsible for return shipping costs for discretionary returns unless otherwise stated or required by law.
Restocking fees
Eligible discretionary returns may be subject to a 20%–30% restocking fee, depending on the condition of the product and the amount of handling, repackaging, inspection, or other processing required.
A restocking fee will not be applied where prohibited by applicable law or where the return is being made because the product was defective, materially different from what was ordered, or otherwise requires a refund or other remedy under applicable law.
Installed or modified products
Products that have been installed, used, modified, painted, cut, drilled, wired, disassembled, programmed, or otherwise altered may not qualify for a discretionary return.
Electronic components may not be returned as discretionary returns once installed or used, because installation or use may prevent the product from being resold as new.
This restriction does not eliminate any warranty, statutory, or other legally required remedy that applies because a product was defective or otherwise failed to conform to applicable requirements.
Custom products
Custom products are made or configured specifically for the customer's order and may include custom headlights, custom paint, custom projector installations, custom angel-eye installations, etched lenses, specially configured lighting, or other products that cannot reasonably be returned to inventory for resale.
Custom products are generally non-returnable once production or customization has begun, except where the product is defective, materially different from what was ordered, or a return or other remedy is otherwise required by applicable law.
Pre-orders
High-value, limited-quantity, or high-demand pre-orders may require Umnitza to commit inventory, production capacity, or supplier resources specifically for the customer.
Where disclosed before purchase, cancellation of a pre-order may be subject to a cancellation fee of at least 15%, to the extent permitted by applicable law.
If a pre-order cannot be fulfilled as required by applicable law, the customer's rights to cancel and receive a refund will apply.
Return deadline
Unless otherwise stated for a particular product:
Eligible discretionary returns must be received by Umnitza within 30 days of purchase.
Returns received after the applicable return period may be refused or, where permitted, may be accepted for store credit at Umnitza's discretion.
Nothing in this section limits a customer's rights regarding defective merchandise, applicable warranties, or other rights that cannot legally be waived.
Return authorization and shipping
No return should be shipped to Umnitza without prior return authorization.
Unless otherwise instructed, authorized returns should be sent to:
Umnitza Returns
2170 Commerce Ave, Suite Q
Concord, CA 94520
United States
Customers should use a trackable shipping service and retain proof of shipment.
Umnitza is not responsible for merchandise lost in transit when the customer returns an item without adequate tracking or proof of delivery.
Refund processing
After an authorized return is received, Umnitza will inspect the product and determine the applicable refund, exchange, credit, or warranty remedy.
Refund timing may depend on:
Transit time for the returned merchandise;
Product inspection;
Processing time by Umnitza; and
Processing time by the customer's payment provider or financial institution.
Where a refund is legally required because Umnitza cannot ship an order or because of another legally mandated circumstance, Umnitza will process the refund within the time required by applicable law.
Umnitza will not deduct payment-processing fees from a refund when doing so would be prohibited by applicable law.
Refunds will generally be issued to the original payment method unless applicable law or the payment provider requires or permits another method.
Standard support policy
Many of our products include online installation guides, videos, technical documentation, or links to additional resources.
Our products vary significantly in installation difficulty. Some products may be suitable for basic DIY installation, while others require specialized tools, fabrication, electrical knowledge, programming, bodywork, or professional installation.
Support levels
Simple DIY products
Examples may include light bulbs, certain angel-eye kits, and basic LED upgrades.
Support generally consists of:
Available online guides and/or videos; and
Up to two support emails regarding installation or basic troubleshooting.
Medium-skill products
Examples may include headlights, custom retrofits, DIY hardware, and certain advanced lighting products.
Support generally consists of:
Available online guides and/or videos;
Up to three support emails; and
Up to two telephone calls of up to 10 minutes each.
Expert-level products
Examples may include custom body work, custom retrofits, and installations requiring specialized tools, fabrication, programming, or professional assistance.
Support generally consists of:
Available online guides and/or videos;
Up to one support email; and
Up to one telephone call of up to 15 minutes.
Additional technical support beyond the included support level may be available at $50 per hour, with a $50 minimum charge, if agreed to in advance.
Where a product appears to be defective or is not operating as represented, Umnitza may provide additional reasonable troubleshooting assistance as necessary to evaluate the issue.
For warranty or defect claims, customers may be required to provide reasonable documentation, including photographs, video, installation information, vehicle information, diagnostic information, or a detailed description of the problem.
Important: Technical support does not constitute professional automotive repair, electrical, engineering, or installation services. Customers are responsible for determining whether they have the skills, tools, and equipment necessary to safely install a product. Professional installation may be required for certain products.
Product-specific return policy
Certain products require additional return restrictions because of their nature, installation requirements, size, customization, or resale limitations.
The product-specific policies below supplement the Standard Return Policy.
If a product-specific policy conflicts with a mandatory right or remedy under applicable law, the applicable law controls.
Electronics
Electronics, including LED bulbs, LED components, electronic controllers, tail lights, lighting modules, drivers, and similar products, must generally be returned within 30 days of purchase for a discretionary return.
For a discretionary return:
The product must be unused and in resalable condition.
Installed or used electronic components generally cannot be returned.
Products that have been opened, installed, modified, damaged, or otherwise used may be subject to a restocking charge or may be ineligible for a discretionary return.
Where an electronic product is defective or fails to conform to an applicable warranty, Umnitza will evaluate the issue and provide the repair, replacement, refund, or other remedy required by the applicable warranty and law.
Bumpers and oversized body parts
Bumpers, body kits, side skirts, spoilers, lips, and other oversized body parts may have special return requirements.
Body parts that have been painted, cut, drilled, modified, installed, or altered to accept additional components are generally not eligible for discretionary return.
Customers should inspect oversized shipments carefully upon delivery and, where practical, note visible damage on the carrier's delivery documentation before accepting the shipment.
Customers are generally responsible for return freight costs for non-defective oversized merchandise that is being returned for convenience or because it is no longer wanted.
Because freight charges vary substantially by destination, dimensions, weight, carrier, and service level, actual return freight charges may be substantial.
Shipping damage & insurance
Umnitza takes reasonable care in packaging products for shipment.
Customers should inspect packages promptly upon delivery.
If a package appears damaged:
Photograph the package and damage before opening it when practical.
Note visible damage on the carrier's delivery documentation when possible.
Photograph the product and packaging if damage is discovered after opening.
Notify Umnitza promptly.
Retain the original packaging until the claim or investigation is resolved.
Customers should notify Umnitza of shipping damage, missing items, or incomplete orders as soon as reasonably possible. A 48-hour reporting period is requested for efficient investigation, but it does not eliminate rights or remedies that cannot legally be waived.
Umnitza may assist with carrier or insurance claims when appropriate.
Unless otherwise expressly stated, shipping insurance is not automatically included with every shipment. Customers may request additional shipping insurance where available.
However, the absence of optional shipping insurance does not eliminate any right or remedy that applies because Umnitza shipped the wrong product, failed to ship the ordered merchandise, or otherwise has a legal obligation concerning the shipment.
Liability and product use
Automotive products can affect lighting, electrical systems, vehicle body components, visibility, safety systems, and other vehicle functions.
The customer is responsible for determining whether a product is appropriate for the customer's vehicle, intended use, location, and application.
Customers are also responsible for determining whether the installation and use of a product complies with applicable federal, state, provincial, local, inspection, registration, emissions, lighting, equipment, and other requirements applicable to the vehicle and intended use.
Products may be designed for:
Off-road use;
Show or display vehicles;
Competition or track use;
Custom applications;
Specific vehicle configurations; or
Other applications identified in the product description.
A product's availability for sale does not necessarily mean that the product is legal for every vehicle, jurisdiction, road, or intended use.
Customers should verify applicable laws and regulations before installation or use.
Unless expressly stated otherwise, Umnitza does not provide legal, regulatory, engineering, or professional installation advice.
Installation
Improper installation can cause vehicle damage, electrical damage, malfunction, water intrusion, fire, personal injury, or other damage.
Customers should use qualified professional installation when a product requires specialized knowledge, tools, fabrication, programming, electrical work, or other technical expertise.
Damage caused by improper installation, incorrect wiring, modification, abuse, misuse, neglect, accident, collision, racing, competition, or other use outside the product's intended application may not be covered by an applicable warranty.
Nothing in these Terms limits liability or remedies that cannot legally be limited under applicable law.
Shipping policy and terms
We use shipping carriers appropriate to the product, destination, size, weight, and service level. Depending on the order, carriers may include FedEx, USPS, RL Carriers, Pilot Freight, Vision Express, or another parcel or freight carrier.
Shipping methods may change based on carrier availability and the characteristics of the order.
Shipping estimates
Any shipping or delivery estimate provided by Umnitza is an estimate unless expressly identified as a guaranteed delivery date.
Umnitza will not intentionally accept an order based on a shipment representation that it does not have a reasonable basis to meet.
If Umnitza determines that an Internet order cannot be shipped within the applicable promised period, or within the applicable period required by federal law when no shipping period has been stated, Umnitza will provide the customer with the notice, cancellation option, and refund required by applicable law.
For Internet orders covered by the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, sellers generally must have a reasonable basis for advertised shipment times and must provide appropriate delay/cancellation and refund procedures when an order cannot be shipped on time.
Signature confirmation
Signature confirmation may be required for certain orders based on product value ($250), shipping method, carrier requirements, or fraud-prevention considerations.
International orders
International customers are responsible for applicable customs requirements, duties, tariffs, import taxes, VAT, brokerage charges, and other government-imposed charges unless the order specifically states otherwise.
Umnitza does not control foreign customs agencies or the amount or timing of charges imposed by a destination country.
Failure to pay applicable import charges or failure to complete required customs procedures does not automatically create a right to a refund.
If an international shipment is returned to Umnitza because the recipient refused delivery, failed to complete customs requirements, or failed to pay applicable import charges, the customer may be responsible for applicable return shipping and other charges, to the extent permitted by law.
Shipping addresses
Customers are responsible for providing a complete and accurate shipping address.
Additional charges may apply when a shipment must be rerouted, redirected, reshipped, or corrected because of an incorrect or incomplete address supplied by the customer.
Oversized shipping
Bumpers, side skirts, certain spoilers, body kits, and other oversized products may ship by freight carrier rather than standard parcel service.
Freight deliveries may require:
Appointment scheduling;
A customer or authorized recipient to be present;
Inspection at delivery; and
Special handling.
Customers should inspect freight shipments before accepting them whenever reasonably possible.
If a customer refuses delivery of a non-defective shipment without a legitimate delivery or damage-related reason, fails to attend a required freight appointment, or requests return of a non-defective oversized product for convenience, the customer may be responsible for the original shipping charges and actual return freight charges, to the extent permitted by applicable law.
Actual freight costs vary by shipment and may exceed estimates provided before shipment.
Guarantee / warranty / advertised pricing
Product quality
Unless a product listing or separate written warranty states otherwise, products are sold subject to the warranties, if any, expressly provided for that product and any warranties or rights that cannot legally be excluded.
No statement in these Terms is intended to eliminate a warranty or consumer remedy that applicable law does not permit Umnitza to disclaim.
Where an express warranty is provided, its specific terms control to the extent permitted by law.
Warranty exclusions
To the extent permitted by applicable law, warranty coverage generally does not include damage or failure caused by:
Improper installation;
Incorrect wiring;
Improper electrical connections;
Modification or alteration;
Physical damage;
Abuse or misuse;
Neglect;
Accident or collision;
Improper maintenance;
Water intrusion caused by installation or modification;
Use outside the product's intended application;
Competition, racing, track use, AutoX, or driving-school use where the product's warranty excludes such use;
Normal wear and tear; or
Events or conditions outside the product's reasonable control.
These exclusions do not apply where applicable law prohibits their use or where the claimed condition is otherwise covered by a mandatory warranty or statutory remedy.
Custom and special-order products
Custom, special-order, made-to-order, or specially configured products may not be eligible for discretionary cancellation or return after production or procurement has begun.
This may include custom headlights, custom paint, custom lighting configurations, etched lenses, specially ordered components, and products ordered specifically for an individual customer.
This restriction does not eliminate rights or remedies that cannot legally be waived.
Products used in competition or high-performance applications
Customers assume responsibility for determining whether a product is appropriate for competition, track, AutoX, driving-school, racing, or other high-performance applications.
Unless a product's written warranty expressly covers such use, warranty coverage may be excluded for damage or failure resulting from those applications, to the extent permitted by law.
Warranty transfer
Unless otherwise stated in the applicable written warranty, warranties provided by Umnitza are intended for the original purchaser and may not be transferred to a subsequent owner.
Where applicable law provides otherwise, the law controls.
Lifetime warranty products
Products specifically identified by Umnitza as carrying a Lifetime Warranty are covered according to the warranty terms published for that specific product.
Unless the applicable product warranty states otherwise:
Warranty coverage applies to the original purchaser only.
Proof of purchase may be required.
Damage caused by improper installation, modification, abuse, accident, collision, misuse, or normal wear may be excluded.
Warranty service will involve repair or replacement rather than a purchase refund.
After any stated initial warranty period, the customer will be responsible for applicable shipping or handling charges where permitted by the warranty and applicable law.
The specific written warranty applicable to the product controls where it provides more specific terms.
Warranty claims
Before returning a product for warranty service, customers must contact Umnitza for authorization and troubleshooting instructions.
Umnitza may request reasonable information necessary to determine whether the issue is a manufacturing defect, installation issue, compatibility issue, damage, misuse, or another condition.
Where a warranty or applicable law requires a particular remedy, Umnitza will provide the remedy required by the applicable warranty or law.
California and other mandatory consumer warranty rights
Certain federal and state laws provide consumers with warranties and remedies that cannot simply be waived by a website policy.
For example, California's Song-Beverly Consumer Warranty Act provides certain protections concerning consumer goods and warranties, including requirements applicable to certain warranty repairs, replacements, and refunds.
Nothing in these Terms is intended to waive or restrict those rights where they apply.
Advertised pricing
Prices displayed on Umnitza.com may change over time.
An order is not necessarily accepted merely because an order confirmation or payment authorization has been generated. Umnitza may cancel an order when permitted by law if there is a genuine pricing, product-description, inventory, technical, or other material error.
If an order is cancelled because of a pricing error, Umnitza will provide the refund required for amounts actually paid for the cancelled order.
Where a pricing error is discovered before shipment, Umnitza may contact the customer and provide the option to cancel the order or proceed at the corrected price, where appropriate.
Additional information
Missing parts
Customers should inspect products promptly after delivery and compare the contents with the applicable packing list, installation instructions, or product documentation.
If a component appears to be missing, contact Umnitza as soon as reasonably possible and provide:
Order number;
Product information;
Description of the missing component; and
Photographs or other information reasonably requested by Umnitza.
A 15-day notification period is requested for missing components so that issues can be investigated quickly.
This notification period does not eliminate any warranty or other legal remedy that cannot legally be waived.
Delivery and theft
Customers are responsible for providing a secure and accurate delivery address.
Once a carrier has confirmed delivery to the address provided by the customer, Umnitza is not responsible for theft or loss occurring after delivery, except where Umnitza has an independent legal responsibility for the loss.
Customers concerned about theft should consider using a secure delivery location, signature confirmation, carrier hold service, or another appropriate delivery option.
Gift returns
If an eligible product was purchased as a gift through Umnitza, the return must comply with the applicable Standard Return Policy and any product-specific return restrictions.
Unless otherwise required by law or agreed to by Umnitza, any refund for a gift purchase will be issued to the original purchaser and original payment method.
A gift recipient may request return authorization when sufficient information is available to identify the original order.
Gift recipients should not assume that a refund will be issued directly to them.
Order changes and cancellations
Customers should contact Umnitza as soon as possible if they need to change or cancel an order.
An order may enter processing, customization, procurement, production, or shipment shortly after being placed.
Once processing, customization, procurement, or production has begun, cancellation may not be possible for certain products.
Custom, special-order, pre-order, or specially procured products will be subject to cancellation charges of up to 20% or may become non-cancellable once the applicable work or procurement commitment has begun, subject to applicable law.
Orders that cannot legally be cancelled or refunded under a particular provision of these Terms remain subject to any mandatory cancellation or refund rights imposed by applicable law.
Customer responsibility for compatibility
Customers are responsible for reviewing product descriptions, vehicle compatibility information, measurements, specifications, photographs, installation requirements, and other available information before ordering.
If compatibility is uncertain, customers should contact Umnitza before purchasing.
Vehicle modifications, aftermarket equipment, previous repairs, model-year differences, regional vehicle configurations, and other vehicle-specific conditions may affect compatibility.
A product being listed for a particular vehicle does not guarantee compatibility with every modified or non-standard vehicle.
Product appearance and specifications
Product photographs are intended to provide a general representation of the product.
Minor differences in color, finish, packaging, branding, labeling, hardware, or appearance may occur between photographs and the actual product, particularly when manufacturers update products or packaging.
Where a product's specifications materially change, Umnitza may update the applicable product listing.
Compliance with law
Customers are responsible for determining whether installation and use of a product is permitted in their jurisdiction and for their intended use.
Automotive lighting and performance products may be subject to federal, state, provincial, or local requirements that vary depending on the product, vehicle, jurisdiction, and use.
Umnitza does not represent that every product is legal for every road-use application in every jurisdiction.
Limitation of liability
To the maximum extent permitted by applicable law, Umnitza will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the purchase, installation, use, misuse, inability to use, or performance of a product.
This may include, where legally permitted, loss of use, lost profits, lost business, loss of data, towing costs, rental vehicle expenses, labor costs, or other consequential losses.
Nothing in this section excludes or limits liability that cannot legally be excluded or limited, including liability that applicable law prohibits a seller from disclaiming.
To the maximum extent permitted by applicable law, Umnitza's liability relating to a particular product will not exceed the amount actually paid to Umnitza for that product, except to the extent applicable law requires otherwise.
Indemnification
To the extent permitted by applicable law, a customer agrees to be responsible for claims, losses, damages, liabilities, costs, and expenses arising from the customer's unauthorized modification, improper installation, misuse, unlawful use, or use of a product outside its intended application.
Nothing in this provision requires a customer to indemnify Umnitza for Umnitza's own liability where such indemnification is prohibited by applicable law.
Governing law
These Terms are intended to be interpreted consistently with applicable federal law and the laws of the State of California, without requiring the application of conflict-of-law rules that would require application of another jurisdiction's law, except to the extent applicable law requires otherwise.
Mandatory consumer protections applicable to a particular transaction will remain applicable.
Changes to these Terms
Umnitza may update these Terms & Conditions from time to time.
The version of the Terms in effect at the time an order is placed will generally apply to that order, unless a later change is required by law or expressly agreed to by the customer.
Changes to these Terms will not retroactively eliminate rights or obligations that have already accrued under applicable law.
Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect to the extent permitted.
Entire agreement
These Terms, together with the applicable product listing, written warranty, order confirmation, and any other written terms expressly incorporated into the transaction, constitute the terms applicable to the purchase.
If a specific written product warranty conflicts with a general provision of these Terms, the specific warranty will control with respect to that product to the extent permitted by law.
Contact
Questions regarding returns, warranty claims, product compatibility, shipping, or other issues should be directed to Umnitza customer support before returning merchandise or beginning work on a product.
Please contact us before returning any product.
Umnitza
Automotive LED Lighting & Performance Parts
Terms & Conditions – Updated September 2026