Frequently Asked Questions

How do I know a part fits my vehicle?

Use the vehicle selector (the Garage) at the top of the site, or check the fitment note on the product page. Because much of our fitment lives in product names and descriptions, when in doubt email us your year / make / model before ordering and we'll confirm.

Do you offer installation support?

Yes. Most items have online guides and DIY videos, and we provide free email and phone support within the limits set out in our Terms & Conditions. See Installation Resources and Tutorials to get started.

How does shipping work?

Orders ship via FedEx Ground, USPS, or freight for oversized items such as bumpers and body parts. Shipping is non-refundable, and insurance for high-value or painted items should be requested before the item ships. Full details are in our shipping policy.

What is your return policy?

Unused items in original packaging can be returned within 30 days, subject to a restocking fee; electronics that have been installed and custom/painted items are not returnable. Please read the full Return Policy before starting a return — no return is accepted without prior authorization.

Are your products covered by a warranty?

Many parts carry a manufacturer or Umnitza warranty (some lifetime, e.g. Predator and Xenon products), valid for the original purchaser with the original receipt. Electrical parts are covered against defects for 30 days. See the full warranty terms for specifics and exclusions.

How do I contact you?

Email [email protected] or call +1 877 486 6489. See the Contact page for our locations.